This Privacy Policy is effective as of July 1, 2021 (the launch date of this website: sohrabvazir.com)

BACKGROUND

SohrabVazir.com, operated by Interhousing Limited, understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://sohrabvazir.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site and You will be required to read and accept this Privacy Policy when contacting us or expressing interest in our services. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:  

“Account”	means an account required to access and/or use certain areas and features of Our Site;
“Cookie”	means a small text file placed on your computer or device by Our  Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”	means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Me

Our Site is owned and operated by Interhousing Limited, a company registered in England under registration number: 10069254.

Data Controller: Interhousing Limited

Email address: [email protected]

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

Under the GDPR, you have the following rights, which We will always work to uphold:

1. The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
2. The right to access the personal data We hold about you. Part 13 will tell you how to do this.
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that We have. Please contact us using the details in Part 15 to find out more.
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to data portability. This means that, if you have provided personal data to us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
8. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

6. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data:

• Name;
• Contact information (including email address, telephone number, postal address and/or instant messaging information on WhatsApp and WeChat);
• Details of your business, web address and social media platforms
• Company / Business name and website (where applicable);
• IP address (automatically collected);
• Web browser type and version(automatically collected);
• Operating system(automatically collected)

7. How Do You Use My Personal Data?

Under the GDPR, We must always have a lawful basis for using personal data. This may be because the data is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data, or because it is in Our legitimate business interests to use it. Your personal data may be used for the following purposes:

• Providing and managing your Account;
• Providing and managing your access to Our Site;
• Personalising and tailoring your experience on Our Site;
• Supplying Our services to you. Your personal details are required in order for us to enter into a contract with you.
• Personalising and tailoring Our services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email or text message that you have opted-in to (you may unsubscribe or opt-out at any time.
• Compliance with our legal obligations

With your permission and/or where permitted by law, We may also use your personal data for marketing purposes, which may include contacting you by email, telephone or text message with information, news, and offers on Our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.]

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

9. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data within the United Kingdom or the European Economic Area (the “EEA”), and the United States of America. The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the UK GDPR, EU GDPR, or equivalent standards by law.

10. Do You Share My Personal Data?

We contract with third parties to supply certain services. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that We hold.

If any of your personal data is required by a third party, as described above, We will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9.

In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Control My Personal Data?

11.1 In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies.

13. How Can I Access My Personal Data?

If you want to know what personal data We have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.

13.1 Refusal to Process Personal Data Requests

In accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018, there are certain circumstances under which we may refuse to process a request for personal data. These include, but are not limited to, the following instances:

1. Unreasonable or Excessive Requests:
   • If the request is manifestly unfounded or excessive, particularly if it is repetitive, we reserve the right to refuse to act on the request. In such cases, we may also charge a reasonable fee based on administrative costs.
2. Inability to Verify Identity:
   • If we are unable to verify the identity of the individual making the request, we may refuse to process the request to ensure the protection of personal data from unauthorized access.
3. Impact on the Rights of Others:
   • If fulfilling the request would adversely affect the rights and freedoms of others, including intellectual property rights or trade secrets, we may decline to process the request.
4. Vexatious or Malicious Requests:
   • Requests that are deemed to be made with the intention of causing disruption, or that are otherwise vexatious or malicious, will not be processed.
5. Legal and Regulatory Constraints:
   • Where processing the request would contravene other legal or regulatory obligations, we are not obliged to act on the request. This includes circumstances where the data is required to be retained for legal proceedings or regulatory investigations.
6. Requests Beyond Legal Rights:
   • If the request exceeds the rights provided under the GDPR or the UK Data Protection Act 2018, we reserve the right to refuse such requests.
7. Ongoing Investigations or Litigation:
   • Requests may be refused if the data is part of ongoing investigations, litigation, or regulatory inquiries where disclosure would compromise these activities.

13.2 Notification of Refusal

If we refuse to process a request for personal data, we will inform the individual of:

• The reasons for the refusal.
• The possibility to lodge a complaint with a supervisory authority.
• The possibility to seek a judicial remedy.

We strive to respond to all requests in a timely and transparent manner, balancing the rights of individuals with the need to ensure the security and integrity of personal data.

14. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14.1 Third-party Cookies

Our Site may use certain third-party cookies, as set out below:

14.1.1 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

14.1.2 Social Media Platform cookies (Facebook, Google+)

15. Who do we share your data with?

Our website integrates third-parties whom we may automatically share your data with. These are:

WordPress.com

Tidio Chat

Web Hosting Provider

Cal.com

16. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: [email protected]

Post: Interhousing Limited

The Racquets Court,

3 College Street,

Newcastle Upon Tyne,

Tyne And Wear,

United Kingdom,

NE1 8JG

.

17. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

California Privacy Rights

Shine the Light Law

Under California’s “Shine the Light” law (California Civil Code Section § 1798.83), California residents with an established business relationship with us may request information about the types of personal data we have shared with third parties for their direct marketing purposes, if any. To request this information, please contact us at [email protected]

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), and we are committed to protecting your privacy. The following rights apply to California residents who interact with our website:

1. Right to Know
   You have the right to request that we disclose the categories of personal information we collect, use, disclose, or sell, as well as the specific pieces of personal information we hold about you. Upon verification of your identity, we will provide this information as required by the CCPA.
2. Right to Delete
   You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions. Upon receiving and verifying your request, we will delete your personal information from our records unless an exception applies.
3. Right to Opt-Out of the Sale of Personal Information
   We do not sell personal information to third parties. However, if in the future we engage in practices that involve the sale of personal information, California residents will have the right to opt out of the sale of their personal information.
4. Right to Non-Discrimination
   You have the right to not be discriminated against for exercising your CCPA rights. We will not deny services, charge different prices, or provide a different level of service if you choose to exercise any of your CCPA rights.
5. Submitting Requests
   To exercise your rights under the CCPA, you can contact us by:
   • Email: [email protected]
   We will respond to verifiable consumer requests as required by law, within 45 days of receiving your request.
6. Authorized Agents
   California residents may designate an authorized agent to make a request under the CCPA on their behalf. To designate an authorized agent, please contact us using the methods provided above.